Natara User Forums: Syncing With Windows 7 - Natara User Forums

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Syncing With Windows 7

#1 User is offline   KentW 

  • Junior Member
  • Group: New Members
  • Posts: 1
  • Joined: 11-July 11
  • Devices::Tungsten E2
  • OS:Windows

Posted 11 July 2011 - 02:07 PM

I'm a long-time Bonsai user, and I'm in the process of migrating to a new PC, which is Windows 7. Anyhow, I'm trying to get my PDA software set up, and I haven't gotten Bonsai to sync. I can create outlines on both the desktop and the PDA, but neither gets synced to the other. (I'm guessing that this has something to do with the fact that the Palm Desktop's data is now in AppData\... instead of C:\Program Files\...) Oh, yeah -- I'm using Bonsai 4.2.5.

Anyhow, is there something I can do about this? Go to a newer version of Bonsai? Some special configuration of the Palm software?
0

#2 User is offline   Richard Murphy 

  • Natara Staff
  • PipPipPipPipPipPipPip
  • Group: Developers
  • Posts: 1291
  • Joined: 26-January 05
  • Gender:Male
  • Location:Naperville
  • Devices::T-Mobile Dash, Dell Axim X51v, iPaq rx3715
  • OS:Win7 x64, WM6, WM 2003SE

Posted 11 July 2011 - 02:24 PM

The latest Bonsai 4.x software (free update for 4.x users) is Bonsai 4.2.7. It can be downloaded here. The version of Bonsai you have should work fine with Windows 7, so I am not sure what the problem is. I would check the HotSync log to see if there are any Bonsai errors listed. I would think the problem is due to:
  • Bonsai of not running during the sync. Maybe you installed Bonsai before the Palm Desktop software. If so, re-run the Bonsai setup to enable the Bonsai sync conduit.
  • Bonsai Desktop is using a different HotSync user or maybe the desktop-only user. Open the File/Select user menu and ensure the correct HotSync user name is selected.
  • You have not entered your registration number or it does not match your HotSync name.

Richard Murphy
Natara Software, Inc
http://www.natara.com
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users