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Bug: Note changes in linked ToDos are lost on synch

#1 User is offline   slwenglish 

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Posted 11 August 2008 - 03:35 AM

This may be related to yurkennis' post regarding loss of note changes when switching between apps:

If I edit a note in a linked ToDo, then synch without doing any other edits to the linked ToDo, then the note changes are lost. If I also change something else about the linked ToDo (eg change the due date) then all the changes (including note changes) get synchronised OK.

Regards,
Stéph
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#2 User is offline   Richard Murphy 

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Posted 11 August 2008 - 09:11 AM

Thanks for the report. I have a few questions:
  • Does this happen every time?
  • Are you editing the note from Tasks or from the Bonsai app? If under Bonsai, are you using the notes dialog or the notes tab of the details dialog?
  • Do you click OK to dismiss the dialog before Hotsyncing?
  • Do you see this issue if the item is not linked to a ToDo?

So far I do not think I have been able to reproduce this. I did see one case where the note was not synced but that could have been operator error. After that, the note was synchronized each time to the desktop.
Richard Murphy
Natara Software, Inc
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#3 User is offline   slwenglish 

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Posted 11 August 2008 - 02:23 PM

Hi Richard,

My answers appended to your questions below:

View PostRichard Murphy, on Aug 11 2008, 04:11 PM, said:

Thanks for the report. I have a few questions:
  • Does this happen every time? SE: Yes, as far as I can tell, although I haven't testd it that many times - I just avoid editing notes in the ToDo. Instead I work around by always jumping to the linked item in Bonsai and editing it there.
  • Are you editing the note from Tasks or from the Bonsai app? If under Bonsai, are you using the notes dialog or the notes tab of the details dialog? SE: I'm editing the note in Tasks (sorry, forgot that ToDo is the name of the old version of the Palm app)
  • Do you click OK to dismiss the dialog before Hotsyncing? SE: Yes
  • Do you see this issue if the item is not linked to a ToDo? The problem is to do with editing the note in the linked ToDo, so is not relevant to items which aren't linked.

So far I do not think I have been able to reproduce this. I did see one case where the note was not synced but that could have been operator error. After that, the note was synchronized each time to the desktop. SE: are you sure you didn't change anything else in the linked ToDo (priority, due date, item text)?

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#4 User is offline   Richard Murphy 

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Posted 12 August 2008 - 04:27 PM

Thanks for clarifying. I was assuming the edit was from Bonsai. Unfortunately, I am still unable to reproduce this. What Palm device do you have?
I will update the problem report and hopefully the Palm developer will be able to reproduce this issue.
Richard Murphy
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#5 User is offline   slwenglish 

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Posted 14 August 2008 - 04:35 PM

I'm using a T3.

You can't reproduce this, you say? :blink: Hmm. I also have another unresolved problem which nobody else is reporting - My ToDo links sometimes get duplicated (ie two seperate linked ToDos will have the same BZ tag, and tapping on either will jump to just one of the Bonsai items. I then have to delete the link for the other item and recreate it, so it gets a new link tag.) I've never been able to come up with a consistent way of making this happen, though.

Stéph
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